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Applies to:Office for Mac
This article is for IT administrators and discusses frequently asked questions about the availability of Office from the Mac App Store, and the differences between downloading and distributing Office apps directly from Microsoft.
Starting in January 2019, the following Office applications are available for download from the Mac App Store:
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft OneNote*
- Microsoft OneDrive*
* These apps were also available from the Mac App Store in previous years.
What version of Office is available from the Mac App Store?
The Office apps available from the Mac App Store provide the latest Current Channel version of Office for Mac. Word, Excel, PowerPoint, and Outlook require a Microsoft 365 (or Office 365) subscription to activate. OneNote and OneDrive do not require a subscription, but some premium features may require a subscription. All apps are compatible with Microsoft 365 (and Office 365) subscription plans, such as Microsoft 365 E3, Microsoft 365 Business Premium, or Office 365 E5.
Note
Some Microsoft 365 (and Office 365) subscriptions don't include access to downloadable Office apps. For example, the Office 365 E1 and Microsoft 365 Business Basic plans. For more information, see Microsoft 365 plans for businesses, Microsoft 365 plans for enterprises, and Office 365 plans for enterprises.
Can I use apps from the Mac App Store with my volume license?
No. Perpetual licenses, such as Office LTSC for Mac 2021 or Office 2019, are not supported with Office apps available from the Mac App Store. The Volume License (VL) Serializer is not compatible with these apps. Attempts to use a perpetual license with Mac App Store apps will cause the apps to enter reduced functionality mode. For more information, see Microsoft Office activation and the Mac App Store.
How do I deploy Office apps from the Mac App Store to devices in my organization?
You need an enterprise mobility management (EMM) tool that supports either Apple Business Manager or Apple School Manager. For example, Jamf Pro is compatible with these programs and can be used to deploy Office apps. Office supports managed distribution, which allows your Mobile Device Management (MDM) server to install Office even when the user does not have an Apple ID. Office apps cannot be distributed through redeemable codes.
While a consumer may acquire Office through the Mac App Store as a bundle with a single-click download, IT admins will need to deploy the individual apps.
When deployed through the Mac App Store, does Office behave differently, or provide less functionality?
Word, Excel, PowerPoint, Outlook, and OneNote provide the same end-user functionality regardless of how it is deployed. IT admins have traditionally deployed Office from Microsoft's Content Delivery Network (CDN), but now have the option of deploying from the Mac App Store.
The OneDrive app, when acquired from Microsoft's CDN, offers IT admins more deployment flexibility such as pre-enabling icon overlays and system access. When acquired from the Mac App Store, users will see additional prompts to enable this functionality.
The Office builds available from the Mac App Store are Current Channel builds and are usually updated on a monthly basis. The Office Insider program is not supported through the Mac App Store. If you wish to use Current Channel (Preview) or Beta Channel, you should continue to install Office apps from the Microsoft CDN.
Microsoft Teams and Skype for Business are not available through the Mac App Store and must be deployed from the Microsoft CDN.
How do Office updates occur?
When Office apps are deployed through the Mac App Store, it is the sole responsibility of the App Store to keep those apps up to date. Conversely, apps deployed from Microsoft's CDN are updated through the Microsoft AutoUpdate (MAU) tool. Content caching services in macOS can be used (and is highly recommended) to optimize both the installation and update process of Office apps acquired through the Mac App Store.
The download size of monthly update packages is the same, regardless of whether the CDN or Mac App Store is used for deployment.
Can I convert an existing CDN-based Office installation to Mac App Store?
If a user launches the App Store app on their Mac, they may see that Office apps are available for download even though Office is already installed from Microsoft's CDN. Depending upon the currently installed Office build, and the build available in the Mac App Store, the existing app may or may not get overwritten. For example, if the build of Office currently installed is newer than what is available from the Mac App Store (such as an Insider build), it will not be overwritten if the user chooses to download the Mac App Store build.
There is no automated process for performing a CDN to Mac App Store conversion. Depending on your EMM's capabilities, you may be able to orchestrate the process through a script. The high-level steps for each Mac are as follows:
- Close all Office apps
- Remove the Office apps from the /Applications folder
- Remove the Office entries from the keychain
- Remove the Office package registrations (
pkgutil --forget) - Trigger the MDM server to install the Office apps (such as
jamf recon)
While CDN-based installations of Office can utilize the bandwidth-optimized suite installer, which is approximately 1.8 GB in size, the total size of the same apps when deployed through the Mac App Store is approximately 4 GB.
How can I tell if an Office app was downloaded from the Mac App Store?
Office For Mac Download Img
- Open Finder, and navigate to the Applications folder
- Locate the Office app (such as Microsoft Outlook.app), control-click, and choose Show Package Contents
- Navigate into the Contents folder
- If a folder named
_MASReceiptis present, the app was downloaded from the Mac App Store
How do I manage Office policies and preferences with apps downloaded from the Mac App Store?
Word, Excel, PowerPoint, Outlook, and OneNote offer the same policies and preferences as their CDN-based counterparts. IT admins do not need to alter existing Configuration Profiles as the bundle ID for each app is unchanged.
Note
OneDrive does use a different bundle ID, and different management controls are available depending on how you obtain the app. For more information, see Deploy and configure the new OneDrive sync client for Mac.
It is highly recommended that IT admins set the OfficeAutoSignIn value to TRUE in the com.microsoft.office preferences domain. For new installations from the Mac App Store, this preference will bypass the first run dialogs that ask users if they wish to purchase a new Microsoft 365 (or Office 365) subscription. This will mitigate calls to the help desk in commercial environments as users can only activate an existing subscription.
Applies to:Office for Mac, Office LTSC for Mac 2021, Office 2019 for Mac
There are two basic ways that you, as an admin, can deploy Office to Mac users in your organization:
Provide your Mac users with the installer package file, and have them install Office for themselves
Download the installer package file to your local network, and then use your software distribution tools to deploy Office to Mac devices
If you have a Microsoft 365 (or Office 365) plan, you can provide your Mac users with instructions on how to download and install Office themselves. To install Office on a Mac, a user has to be an administrator on the device or know an administrator account name and password.
But, if you deploy Office for your Mac users, you have more control over the deployment, including which users get Office and when. To plan your deployment, review the following information.
Note
For information about upgrades, see Upgrade an installation of Office for Mac.
Download Office for Mac to your local network
The easiest way to download Office for Mac, and ensure you're always getting the most current version and build, is to download directly from the Office Content Delivery Network (CDN) on the internet. Here are the links to the installer packages for the Office suite, which contains all the applications.
- Office for Mac (Microsoft 365 or Office 365 subscription plan)
- Office LTSC for Mac 2021 (volume license)
- Office 2019 for Mac (retail or volume license)
The same installer package can be used for Office for Mac, Office LTSC for Mac 2021, and Office 2019 for Mac. How you activate the product determines which features are available to your users.
Note
- If you have a Microsoft Services Provider License Agreement (SPLA), review this information.
- Support for Office 2016 for Mac ended on October 13, 2020. For more information, see End of support for Office 2016 for Mac.
- The installer packages for Office LTSC for Mac 2021 and for Office 2019 for Mac aren't available on the Volume Licensing Service Center (VLSC).
Deploy Office for Mac to users in your organization
Office for Mac uses the Apple Installer technology for installation. That means you can use the software distribution tools that you normally use to deploy software to Mac users. Some of the most common tools are Jamf Pro, Munki, and AutoPkg. You can also use Apple Remote Desktop.
Important
To help improve security, Office for Mac has implemented Apple app sandboxing guidelines. This means that you can't customize the app bundle before or after you deploy Office. Don't add, change, or remove files in an app bundle. For example, even if you don't need the French language resource files for Excel, don't delete them. This change prevents Excel from starting. Even though you can't customize app bundles, you can configure preferences for each app.
Additional deployment information for Office for Mac
Whichever deployment method you decide to use, the following information can help you plan your Office for Mac deployment.
Side-by-side installations
You can't have two different versions of Office installed on a Mac. For example, you can't install Office LTSC for Mac 2021 on the same Mac where Office for Mac (from a Microsoft 365 or Office 365 subscription plan) is already installed.
Deploying individual apps
Installer package files for individual applications, such as Word or Excel, are available to download from the Office Content Delivery Network (CDN). For links to those files, see Most current packages for Office for Mac.
Microsoft Teams
Teams is included as part of the installer packages for Office for Mac and for Office LTSC for Mac 2021. If you don't want Teams included as part of the installation, you can download this installer package, which doesn't include Teams.
Activation
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To use Office on a Mac, Office needs to be activated. Before you deploy, review the information about how activation works for Office for Mac.
Internet access
After downloading the installer package, internet access isn’t required to install, activate, or use Office LTSC for Mac 2021 or Office 2019 for Mac.
Uninstalling
If you need to uninstall Office from a Mac, you can follow these steps to completely remove Office. Unfortunately, there is no program to uninstall Office from a Mac automatically.
Upgrade an installation of Office for Mac
You can upgrade an existing installation of Office on a Mac to a newer version without having to uninstall the version already on the Mac. For example, if you want to upgrade a volume licensed version of Office 2019 for Mac to Office LTSC for Mac 2021. Or, if you want to move from a volume licensed version of Office, such as Office LTSC for Mac 2021, to a subscription version of Office for Mac.
Upgrade to Office for Mac (subscription version)
If you're a volume licensed customer of Office LTSC for Mac 2021 or Office 2019 for Mac, you can upgrade to Office for Mac (available with certain Microsoft 365 or Office 365 subscription plans) without uninstalling your current version. Just follow these steps:
Office For Mac Download 2020
- Install the latest Office updates on each Mac where Office is installed.
- Download and run the license removal tool on each Mac where Office is installed.
- Have users open any Office app and sign in with their Microsoft 365 (or Office 365) account.
For a demo of these steps, and an example of how to automate this process with Jamf Pro, watch this video.
Office For Mac Download History
Upgrade to Office LTSC for Mac 2021 (volume license)
If you're a volume licensed customer, you can upgrade to Office LTSC for Mac 2021 without having to uninstall Office 2019 for Mac. Just follow these steps:
- Install the latest Office updates on each Mac where Office is installed. Office must be updated to at least Version 16.53.
- Download the Volume License (VL) Serializer for Office LTSC for Mac 2021 from the Volume Licensing Service Center (VLSC).
- Run the VL Serializer on each Mac where Office is installed.